Warranty Registration

Thank you for your patronage & purchase of CITIZEN watch. In order to provide you with higher quality product & after-sale service, CITIZEN provides a Three-Year Limited Warranty Service Program* (only applicable in Hong Kong & Macau). The Three-Year Limited Warranty is only applicable for CITIZEN watches which purchased in Hong Kong & Macau only.
*designated model only

Your comments can allow us to provide excellent product and service to all our valuable customers.
We sincerely invite you to fill in the questionnaire below before warranty registration. Thank you.


Questionnaire
Sex
  • Male
  • Female
Age
  • 25 or below
  • 26-30
  • 31-35
  • 36-40
  • 41-45
  • 46 or above
Education
  • Primary
  • Secondary
  • Matriculation
  • University
  • Professional Qualification or above
Occupation
  • Student
  • Clerical/Office
  • Manager
  • Professional
  • Self-Employed
  • Housewife
  • Other
Income
  • HKD9,999 or below
  • HKD10,000-19,999
  • HKD20,000-29,999
  • HKD30,000-39,999
  • HKD40,000 or above
Reason(s) you purchased
CITIZEN Watch
(Can select more than one answer)
  • Price
  • Design
  • Quality
  • Technology/Function
  • Brand Image
  • Advertisement
  • Gift

  • Dealers/Salespersons Recommendation
  • Friends Recommendation
  • Others, pls. specify:
Location you purchased
CITIZEN watch
  • Mongkok
  • Causeway Bay
  • Tsim Sha Tsui
  • New Territories
  • Macau
  • Others, pls. specify:
Channel(s) you received
information about CITIZEN
(Can select more than one answer)
  • Catalogue/Leaflet
  • Newspaper/Magazine
  • Internet
  • Outdoor Advertising
  • Roadshow
  • Event Sponsorhip
  • Shop Display
  • Dealers/Salespersons
  • Others, pls. specify:
3 Brands of watch you
want to own
(Pls. select 3 answers)
  • Agnes b
  • Cartier
  • Casio
  • Cyma
  • Emporio Armani
  • Frank Muller
  • Folli Follie
  • Fossil
  • Gucci
  • Guess
  • Longines
  • Omega
  • Orient
  • Rado
  • Rolex
  • Seiko
  • Tag Heuer
  • Tissot
  • Titus
  • Others, pls. specify: